Corona virus and Royal Conservatoire's response

Guidelines as of 25 September

As of Saturday 25 September, new measures will apply within the buildings of the Royal Conservatoire (KC), at Juliana van Stolberglaan 1 and within Amare. They are based on the new guidelines of the National government and the RIVM. The information below contains elements for students and employees, but also for concert visitors and other guests.

The Royal Conservatoire is committed to providing a safe educational environment. KC does not ask which of the students or employees has been vaccinated, and therefore does not register vaccinations in any way.

What remains

  • If you have Covid-19 related health complaints, stay at home and have yourself tested (PCR);
  • We urgently advice you to report a positive test to the GGD and the coordinator or head of your department, so that appropriate measures can be taken;
  • We urgently advice you to get vaccinated, if you have not already done so. This is not only a decision on an individual basis, but certainly also in a KC context. One with possible effects on fellow students and colleagues;
  • In any case, test yourself regularly. Self-tests can be ordered via www.zelftestonderwijs.nl and can be picked up for free at the reception at Juliana van Stolberglaan 1;
  • Properly ventilate rooms where and when possible;
  • The use of screens for vocals and wind instruments, especially in smaller spaces.

These measures expire

  • From September 25, it is no longer compulsory to wear a face mask within the KC buildings. Everyone is of course free to wear a mouth cap, for example to contribute to a safe(r) environment in small spaces;
  • Employees and students no longer have to keep a distance of 1.5 meters within the KC buildings. Please respect the wish of fellow students, teachers or staff members who wish to maintain some distance. From Monday 27 September national choral guidelines also state that 1.5 is no longer the norm.

Extra layer of protection available

  • Self-tests are available at the KC reception and employees or students who feel unsafe can pick up an FFP2 mask free of charge. Inform yourself how to safely handle such masks and when to replace them.

Concerts and Performances

  • At concerts with only staff and students in the audience, it is not necessary to show whether you have been vaccinated, recovered or tested;
  • At concerts or performances where an external audience is present, all the audience (including employees and students) is asked to show the Corona Check app, which only allows visitors who have been vaccinated, recovered or tested. Employees and students on stage or support staff do not have to undergo this check. It is determined in advance in consultation with the KC management which concerts and performances this concerns;
  • Concerts or performances with fixed seats, no longer have a limitation in numbers;
  • Concerts or performances without fixed seats and/or frequent moving audiences can use a maximum of 75% of the capacity. Which events this concerns and which numbers apply, will be determined in advance in consultation with the KC reception.

The Logistics Service Center (LSC) keeps track of which events belong to which categories in consultation with KC management.

Education Projects

  • For larger (selected) projects, an online call is scheduled with all involved one week prior to the project. Those involved are informed about the progress of the project and the safety measures that apply. Any questions that cannot be answered immediately are forwarded by project leaders to the Marketing & Communication department and published within 24 hours via portal.koncon.nl;
  • The KC asks project participants to take a self-test at home a week prior to the project* (available via www.zelftestonderwijs.nl or the KC-Reception). If a positive result emerges, this offers the opportunity to have a PCR test taken before the project starts;
  • The KC asks participants to take a self-test at home every day before visiting a project. On arrival at the project, self-tests are offered for the following day;
  • If an employee or student turns out to be infected during the self-testing at home, this person will contact the project leader of the project. The project leader will ask the person in question to personally inform fellow students or staff with whom he or she has had close contact in the project. The project leader informs all involved by @koncon.nl e-mail or Teams that an infection has occurred (anonymously), after which employees or students have the option to indicate that they no longer wish to participate in the project. The following day, the project leader and education department will determine whether the project can continue on the basis of attendance**.

*
The KC strongly requests that the above steps be followed for the safety of the KC community as a whole, but self-tests are voluntary and do not need to be shown.

**
RIVM currently advises that people who have been vaccinated do not need to quarantine after (close) contact with someone who is tested positive for Covid-19. On the other hand, RIVM advises people who have not been vaccinated and who where within one meter of the infected person for more than 15 minutes, to go into quarantine and to take a PCR test after 5 days.

In the KC's proposed course of action, the KC does not ask who has or has not been vaccinated and therefore cannot determine who should or should not be quarantined. The KC leaves this responsibility and choice with the student or employees themselves.


Contact

Please check your koncon e-mail address regularly for personal updates by principal Henk van der Meulen. Headlines will be shared through this webpage as well.

With questions in regard to the curriculum and lessons please contact your department.

Please the FAQ list below for your reference.

E-Learning
The website www.koncon.nl/e-learning has been launched to assist teachers, students and pupils creating and following online lessons.

ICT
For any ICT support you can mail ICT@hdkdenhaag.nl. Please be understanding of the possible overload of our ICT colleagues. Visit start.hdk.nl for a shortlink to digital platforms in use by The Royal Conservatoire.

Education Service Center
From from 30th of August 2021 onwards, the Education Service Center (ESC) frontoffice will be open from Monday to Friday between 10 am to 4 pm.

General - FAQ

The Royal Conservatoire and School for Young Talent Taskforce convenes on a regular basis to monitor and discuss newest developments and make new decisions if appropriate. This information will be made available through the koncon.nl/corona website, where a Frequently Asked Questions (FAQ's) section is added, as well as a contact form. Parents of children of the School for Young Talent will be emailed by the headmaster of the school in case of new developments.

Self-testing

The Ministry of Education, Culture and Science (OCW) offers students and employees of universities the opportunity to have self-tests delivered at home via www.zelftestonderwijs.nl.

Why self-testing?
By providing every student and employee with free self-tests, possible infections can be quickly detected. Some people do not suffer from symptoms themselves but can pass the virus on to others unnoticed. The use of these preventive self-tests can lead to an infection being detected (earlier), thus preventing the virus from spreading unnoticed. The self-test can be used at home if you have no corona-related complaints, but still want to rule out for yourself and others that you may be contagious.

Requesting tests
Tests can be requested by visiting www.zelftestonderwijs.nl, selecting the educational institution (Royal Conservatoire) and logging in with your @koncon.nl account details. On this website you will also find an extensive FAQ with questions and answers about self-testing. All info is available in Dutch and English.

Experiencing problems logging in?
If your @koncon.nl account is not working or if you want to reset your password, consult start.hdk.nl or contact ict@hdkdenhaag.nl for technical support.

Self-tests pick up point (limited)
Students and employees who do not have an @koncon.nl account or who are temporarily unable to log in, can pick up two tests per week at the reception desk at Juliana van Stolberglaan, while supplies last or get in contact via receptie@koncon.nl.

Traveling from abroad?

  • Please adhere to this checklist. You will find all relevant info on self-quarantine upon arrival in the Netherlands on this government website.
  • We ask students who are about to travel or returning from abroad to contact their department head or coordinator.
  • We ask teachers who cannot be physically present in the buildings of the Royal Conservatoire due to travel restrictions, quarantine rules or (for example) fragile health, to contact their department head or coordinator.

In case of mild symptoms, the advice is as following:

  • Stay home and do not travel when ill
  • Staff, please report to your direct supervisor as well as HR: hr@hdkdenhaag.nl.
  • Students, please report to your department head or coordinator.

Should your symptoms deteriorate, in particular should you have respiratory complaints:

  • First, contact your general practioner by phone and tell them about any recent trips and your symptoms. Avoid contact with others.
  • If you do not have a general practitioner yet and you live in The Hague, you can register free of charge with StudentDoc's student doctors. There is no zipcode policy and switching is also arranged in no time. We strongly advise everyone to register at the start of their study if you do not yet have a doctor.
  • For general questions about corona, call the free national number of the GGD: 0800 - 1351.
  • If you want to be tested, call 0800 - 1202.
  • In case of emergency in the evening, nights or weekends: The Hague - Hadoks GP post: 070 346 9669

You can find information on the Dutch vaccination programme on the website of the Dutch government: https://www.government.nl/topics/coronavirus-covid-19/dutch-vaccination-programme

Students - FAQ General

Now over a year later, the Covid-19 pandemic still has an undeniable impact on the daily life of students and the way they are able to continue their studies. Even though we have a fair amount of freedom in practice-based education (with everyone’s safety as a priority), we are not yet able to fully return to normal. We are therefore pleased to announce that the national government and the Ministry of Education (OCW) intend to provide financial support for students.

They will make money available to us to reduce the tuition fees for the academic year 2021-2022 and through DUO compensation will be given to students who graduate and obtain their diploma. Principal Henk van der Meulen will send a personal message to students with more info. Updates fees can be found on www.koncon.nl/en/application-process/tuitionfees.

You can follow the lessons online as much as possible, untill travel guidelines change. Tuition fees can not be reimbursed.

You can start the lessons as soon as you can come to the Netherlands. You can initially allready take the lessons online (as much as possible).

Your spot will not be reserved, you will have to take the entrance exam again.

All information about passing the English language test can be found here.

On the website of the Immigration and Naturalisation Service (IND), you can find a special web page with Frequently Asked Questions.

Continue your studies online as far as possible and do not deregister from the Personal Records Database (Basisregistratie Personen/BRP) via your municipality!

Do you have a Dutch ressidence permit for study and have you already deregistered from the BRP: inform the International Students Adviser about it as soon as possible! He can report your temporary departure abroad because of the Corona crisis to the IND, to avoid that your residence permit will be cancelled.

You can find contact details of embasssies and consulates in the Netherlands on the website of the Dutch Ministry of Foreig Affairs.

For formal communication and most direct contact with departments and teachers, the Royal Conservatoire uses your @koncon.nl account.

Some forward their @koncon.nl to their personal e-mail address, but the personal mailbox is outdated, full, or marks the message as Spam. You might be missing critical information, especially in this current time of corona (COVID-19) crisis.

For now, you can reach your @koncon.nl e-mailaccount through outlook.office.com/mail. Your e-mail address is comprised of your [studentnumber]@koncon.nl. Please make sure to remove old messages, so your e-mail account doesn’t run into storage issues.

If you have lost your password, please visit start.hdk.nl and choose ‘reset password’. If this does not work, please contact ICT@hdkdenhaag.nl.

Please check the below platforms for reliable information regarding the corona (COVID-19) virus:

Student counsellor Elke de Roos offers informatie through the intranet about finding a GP in The Netherlands.

If you do not have a general practitioner yet and you live in The Hague, you can register free of charge with StudentDoc's student doctors. There is no zipcode policy and switching is also arranged in no time. We strongly advise everyone to register at the start of their study if you do not yet have a doctor.

Evening and weekends, you have access to The Hague general practice center Hadoks: 070 - 346 9669

When visiting a GP you will need to be insured. Most Dutch insurance agencies offer a 24/7 online registration process. Check www.koncon.nl, the following links for more info or contact International Students Adviser, Eugène Eijken:

Due to the situation with regard to the Coronavirus and the cancellation of numerous concerts and other musical/cultural activities, submissions for CDO credits for incomplete projects may be accepted on a case by case basis (e.g. if rehearsals or preparations for a particular activity have already taken place). If you have any questions please contact Dominy Clements via CDO@koncon.nl.

In the academic year 2019-2020, despite the Covid-19 pandemic, the Royal Conservatoire allowed education and examinations to proceed as much as possible (in alternative forms). Dutch universities gave first-year students who encountered a study delay due to the Covid-19 measures in place and as a result did not meet the binding study recommendation (BSA) standard in the 2019-2020 academic year, the opportunity to meet the BSA standard in their next academic year (2020-2021). For B1 students from 2019-2020, a BSA standard of 45 ECTS applies at the Royal Conservatoire, which must at least be achieved at the end of the current academic year in order to continue studying.

Due to the Covid-19 pandemic this academic year, universities are also giving first-year students who incur a delay in their studies and therefore do not meet the BSA standard in the 2020-2021 academic year, the opportunity to meet the BSA standard in the next academic year (2021-2022). At the Royal Conservatoire this means that the current B1 students must have achieved the standard of 50 ECTS by 31 August 2022 to continue their studies at the Royal Conservatoire.

Naturally, personal circumstances that have an adverse effect on your studies could still be taken into account. If you fall behind in your studies again, it is important to contact the student counsellor, whom you can also consult if you have any questions about the binding study recommendation.

You can find locations abroad where you can get these tests donevia this Dutch government website.

For Preparatory Year Bachelor, Preparatory Year Master, Bachelor, Master, Artist Certificate

On the website of the Immigration and Naturalisation Service (IND), you can find a special web page with Frequently Asked Questions. Or contact our International Students Adviser.

Teachers and staff - FAQ

It is important to also create a good working environment when working from home. A workplace where you can work healthy and effectively, this also ensures better productivity. Adjust the workplace properly with these recommendations. These tips will also come in handy when we will be able to work again at The Royal Conservatoire building:

Variety
It is important for both your productivity and your body not to work continuously for too long. Alternation can be done in different ways: alternating work posture, work tasks, regularly looking away from the screen, taking micro breaks and using pause software can help with this.

Music and climate
Music can help but also disrupt your concentration. Also ensure a good climate in your home, for example keep the room temperature around twenty degrees.

Keyboard shortcuts
Make more use of Windows keyboard shortcuts instead of the mouse.

Limit the use of tablet and smartphone
Both in terms of total duration per day and the continuous duration. Perform tasks that can be done at a fixed workplace there as well. If you work with a laptop, it is best to use a separate keyboard and a separate mouse. Another tip is to put your chair close to the table. If you are far from your table or desk, you work with your arms extended. That puts a lot of strain on your neck and shoulders.

A proper workplace everywhere
Sitting and using screens often also occurs in private time. The same risks apply. It is therefore important to alternate after working hours and to be alert to signals.

Salary payments for salaried employees are not at risk and will be transferred as usual.

Our freelance teachers will be paid as originally agreed. We hope most classes will find an online alternative. If this proves not to be possible, perhaps they might be offered at a later date. When this proves to be impossible, the KC will honor the originally agreed remuneration as if the classes had taken place. Freelancers should consult with the head of the department they are working for, if and how the work can be continued remotely.

In principle, agreements made about entering and leaving employment, temporary job extensions, allowances, adjustments to the annual task, etc. are all processed.

The written confirmation of agreements and employment contracts can be delayed. Employees who are affected will be informed of this by email.

Employees who work from home do not have to report sick when in a normal situation there would be no reason to report sick. Real' sick reports are made by sending an email to the head of department and to HR@hdkdenhaag.nl.

The scheduled consultation hours with the company doctor continue as usual. If you have a cold, cough or fever, the consultation hours can be converted into a telephone consultation.

If a holiday scheduled in the coming weeks is cancelled, the holiday hours allocated may be reversed. Please inform your department head and P&O via HR@hdkdenhaag.nl.