Corona virus and Royal Conservatoire's response

The Royal Conservatoire is following the guidance of the National Institute for Public Health and the Environment (RIVM) and the information from comparable institutions abroad, regarding COVID-19.

The Royal Conservatoire is constantly adding to the FAQ section below, to respond as quickly as we can to questions of students, pupils, teachers and staff.

A message to people visiting our concerts and performances. Thank you for your support and patience the last months. In the 2020/21 season, our program with concerts and performances will look different from what you are used to from us. Check koncon.nl/agenda for the current overview of planned concerts and performances, which is regularly updated. More information can be found here.

Overview start of academic year 2020-2021

UPDATE 30 September 9.00 pm

  • On-site education in the buildings of the Royal Conservatoire, Prins27 and MOOOF will remain unchanged.

    Following the government's press conference on Tuesday 29 September and coordination with 'de Vereniging voor Hogescholen', we conclude that the tightened measures that apply nationally and regionally currently have no additional consequences for the education that takes place in the buildings of the Royal Conservatoire. On-site education can continue to take place under the strict conditions that currently apply within the buildings. Travel to and from the school is considered a necessary journey for students and teachers. Support staff already work at home as much as possible.

    We ask students and teachers with a higher health risk or who have another reason why on-site education is not possible for them, to contact their department head or coordinator.

UPDATE 28 September 11.00 am

  • A protocol has been written, which describes the measures in place for our education to take place safely. It is of the utmost importance you follow the instructions in this protocol strictly. You can download the protocol here.
  • Check this flow chart for all scenarios on feeling ill, getting tested and going into isolation for you and/or your housemates.
  • In addition to the KC building at the Juliana van Stolberglaan, we have rented 2 other locations to facilitate a maximum of offline classes, projects and self-study. MOOOF and Prins27.

    Ten rental bicycles are made available for teachers with which they can commute back and forth between the KC building, Prins27 and MOOOF. Check the specific protocol here. The bicycles can be borrowed from the reception and bicycle shed in the KC building on the Juliana van Stolberglaan, by filling out this form.
  • When entering or moving around in any of these buildings you should wear a face mask. Once seated or playing/singing in any of the rooms/studio’s/halls you can take the mask off.
  • Self-study update: It is possible to reserve study space for the day itself from 07:00 in the morning via Asimut. The manual for this can be found here. This applies to rooms within the Royal Conservatoire, MOOOF and Prins27, on presentation of your student card.
  • Incoming students from countries or regions marked 'orange' by The Dutch Foreign Ministry are strongly advised to self-quarantine for 10 days. There are exemptions, so please check this link for a practical overview of current regulations. Students from countries or regions marked ‘red’ will not be able to travel to The Netherlands. To make sure The Royal Conservatoire can react quickly to changing policies, and assist students who are not able to travel or need to self-quarantine with (temporary) online alternatives, we ask students to fill in this form. Your department head or coordinator will get in contact with you as soon as possible.
  • Students arriving from a region or country with a so called ‘yellow label’ must follow the education programme (offline and online) in The Hague. We are not able to offer an online only study programme to students in countries labelled as yellow.
  • We ask teachers who cannot be physically present in the buildings of the Royal Conservatoire due to travel restrictions, quarantine rules or (for example) fragile health, to fill in this form. Your head of department or coordinator will then contact you as soon as possible about the possibilities of offering your lessons online, to postpone or otherwise.

General

  • For the Bachelor 1 students the rules around the so called BSA, (Binding Study Recommendation) in which students who haven’t gathered enough study points in the first year are denied access to the second year, have been lifted. Students can now make up for the possible lack of study points in the second year, so all first year students with insufficient study points will preliminary be passed into the next.
  • The website www.koncon.nl/e-learning has been launched to assist teachers, students and pupils creating and following online lessons.

Contact

Please check your koncon e-mail address regularly for personal updates by principal Henk van der Meulen. Headlines will be shared through this webpage as well.

With questions in regard to the curriculum and lessons please contact your department.

Please the FAQ list below for your reference.

ICT
For any ICT support you can mail ICT@hdkdenhaag.nl. Please be understanding of the possible overload of our ICT colleagues. Visit start.hdk.nl for a shortlink to digital platforms in use by The Royal Conservatoire.

Eduction Service Center
The Education Service Center (ESC) desk will be open every Monday and Thursday between 09.00 am and 01.00 pm for the coming weeks. You can reach us by e-mail from 08.30 am to 05.00 pm on weekdays:

We will (also) offer you the opportunity to schedule an appointment, or talk to our staff in person through chat or videocall.

General - FAQ

Please check this link for current opening hours of the Royal Conservatoire, Prins27 and MOOOF.

The Royal Conservatoire and School for Young Talent Taskforce convenes on a regular basis to monitor and discuss newest developments and make new decisions if appropriate. This information will be made available through the koncon.nl/corona website, where a Frequently Asked Questions (FAQ's) section is added, as well as a contact form. Parents of children of the School for Young Talent will be emailed by the headmaster of the school in case of new developments.

In case of mild symptoms, the advice is as following:

  • Stay home and do not travel when ill
  • Staff, please report to your direct supervisor as well as HR: hr@hdkdenhaag.nl.
  • Students, please report to your Head of Department or Coordinator.

Should your symptoms deteriorate, in particular should you have respiratory complaints:

  • First, contact your general practioner by phone and tell them about any recent trips and your symptoms. Avoid contact with others.
  • If you do not have a general practitioner yet and you live in The Hague, you can register free of charge with StudentDoc's student doctors. There is no zipcode policy and switching is also arranged in no time. We strongly advise everyone to register at the start of their study if you do not yet have a doctor.
  • For general questions about corona, call the free national number of the GGD: 0800 - 1351.
  • If you want to be tested, call 0800 - 1202.
  • In case of emergency in the evening, nights or weekends: The Hague - Hadoks GP post: 070 346 9669

Students - FAQ Travel and quarantine

For Preparatory Year Bachelor, Preparatory Year Master, Bachelor, Master, Artist Certificate

Students arriving from a region or country with a so called ‘yellow label’ must follow the education programme (offline and online) in The Hague. We are not able to offer an online only study programme to students in countries labelled as yellow.

Please check the current update of our Foreign Ministry through this link, on which countries and regions are marked as yellow, orange and red, and what the exemptions on quarantine are.

For Preparatory Year Bachelor, Preparatory Year Master, Bachelor, Master, Artist Certificate

Students arriving from a region or country with an exemption on the 10 day quarantine, must follow the education programme (offline and online) in The Hague.

Please check the current update of our Foreign Ministry through this link, on which countries and regions are marked as yellow, orange and red, and what the exemptions on quarantine are.

For Preparatory Year Bachelor, Preparatory Year Master, Bachelor, Master, Artist Certificate

That depends. If you are traveling from a country or region marked as orange by the Dutch Foreign Ministry a 10 day quarantine period applies in most cases. There are exemptions though, so please check the current update of our Foreign Ministry through this link. Important, if you are not (yet) able to travel to The Netherlands or while arriving in The Netherlands need to go in to quarantine, fill in this form and you will be contacted by your department to find a temporary solution for following classes.

Students arriving from a region or country with a so called ‘yellow label’ or an ‘orange label without quarantine advise’ must follow the education programme (offline and online) in The Hague.

For Preparatory Year Bachelor, Preparatory Year Master, Bachelor, Master, Artist Certificate

Please check the current update of our Foreign Ministry through this link. If the country you are travelling from is indeed exempt from quarantine, you are welcome to travel to The Hague and follow your lessons/schedule as instructed. If your country or region is not currently part of the exemption, please fill in this form and you will be contacted by your department to find a temporary solution for following classes.

For Preparatory Year Bachelor, Preparatory Year Master, Bachelor, Master, Artist Certificate

Please fill in this form and you will be contacted by your department to find a temporary solution for following classes. Be aware that students arriving from a region or country with a so called ‘yellow label’ must follow the education programme (offline and online) in The Hague. We are not able to offer an online only study programme to students in countries labelled as yellow.

For Preparatory Year Bachelor, Preparatory Year Master, Bachelor, Master, Artist Certificate

On the website of the Immigration and Naturalisation Service (IND), you can find a special web page with Frequently Asked Questions. Or contact our International Students Adviser.

Students Classical - FAQ Travel and quarantine

Classical department: Bachelor

First, make sure that you report your planned arrival date through this form.

You can follow part of the curriculum online:

  • Online: Main Subject, Training Orchestral Parts, StartUp, Tutoring and Portfolio, Alumni Events, Preparation for Professional Practice.
  • Courses partly online: Rhythm Class, Aural Skills and Analysis, Aural Skills and Improvisation, Keyboard Skills and Harmony, Musical Theory Elective, Music History, Critical Music Studies, Educational skills: Pedagogy.
  • Sometimes online in consultation with the teacher: Piano lessons Bachelor 1 for non-pianists, Historical Development, Educational Skills: Methods and didactic.
  • Not possible online: Coach pianist, Chamber Music, Masterclasses, Projects, First Year Choir, Entrepreneurial Bootcamp, Educational Skills: Ensemble Teaching.

Please be aware that you might be confronted with a slight study delay, due to the regulations in place.


Classical department: Master

First, make sure that you report your planned arrival date through this form.

You can follow part of the curriculum online.

  • Online: Main Subject, Training Orchestral Parts, StartUp, Introduction to Research in the Arts, Master Circle, Introduction to Project Management
  • Not possible online: Coach Pianist, Projects and Chamber Music.

Please be aware that you might be confronted with a slight study delay, due to the regulations in place.

Students - FAQ General

You can follow the lessons online as much as possible, untill travel guidelines change. Tuition fees can not be reimbursed.

You can start the lessons as soon as you can come to the Netherlands. You can initially allready take the lessons online (as much as possible).

Your spot will not be reserved, you will have to take the entrance exam again.

All information about passing the English language test can be found here.

On the website of the Immigration and Naturalisation Service (IND), you can find a special web page with Frequently Asked Questions.

Continue your studies online as far as possible and do not deregister from the Personal Records Database (Basisregistratie Personen/BRP) via your municipality!

Do you have a Dutch ressidence permit for study and have you already deregistered from the BRP: inform the International Students Adviser about it as soon as possible! He can report your temporary departure abroad because of the Corona crisis to the IND, to avoid that your residence permit will be cancelled.

You can find contact details of embasssies and consulates in the Netherlands on the website of the Dutch Ministry of Foreig Affairs.

For formal communication and most direct contact with departments and teachers, the Royal Conservatoire uses your @koncon.nl account.

Some forward their @koncon.nl to their personal e-mail address, but the personal mailbox is outdated, full, or marks the message as Spam. You might be missing critical information, especially in this current time of corona (COVID-19) crisis.

For now, you can reach your @koncon.nl e-mailaccount through outlook.office.com/mail. Your e-mail address is comprised of your [studentnumber]@koncon.nl. Please make sure to remove old messages, so your e-mail account doesn’t run into storage issues.

If you have lost your password, please visit start.hdk.nl and choose ‘reset password’. If this does not work, please contact ICT@hdkdenhaag.nl.

Please check the below platforms for reliable information regarding the corona (COVID-19) virus:

Student counsellor Elke de Roos offers informatie through the intranet about finding a GP in The Netherlands.

If you do not have a general practitioner yet and you live in The Hague, you can register free of charge with StudentDoc's student doctors. There is no zipcode policy and switching is also arranged in no time. We strongly advise everyone to register at the start of their study if you do not yet have a doctor.

Evening and weekends, you have access to The Hague general practice center Hadoks: 070 - 346 9669

When visiting a GP you will need to be insured. Most Dutch insurance agencies offer a 24/7 online registration process. Check www.koncon.nl, the following links for more info or contact International Students Adviser, Eugène Eijken:

Due to the situation with regard to the Coronavirus and the cancellation of numerous concerts and other musical/cultural activities, submissions for CDO credits for incomplete projects may be accepted on a case by case basis (e.g. if rehearsals or preparations for a particular activity have already taken place). If you have any questions please contact Dominy Clements via CDO@koncon.nl.

Change in the binding study recommendation
At the end of the first year of their programme, students receive a binding recommendation on the continuation of their studies. Students who have obtained fewer than 45 ECTS credits in the first year receive a negative binding study recommendation, which means that they cannot proceed to the second year of the programme.

For students who are prevented from earning 45 ECTS credits due to personal circumstances (illness or family circumstances, for example), the negative binding recommendation can be suspended once.

The measures to combat the coronavirus will make it difficult, or even impossible, for some students to obtain the 45 ECTS credits. Like other universities of applied sciences in the Netherlands, we are following the policy adopted by the Association of Universities of Applied Sciences and will not be issuing negative binding recommendations to any Bachelor 1 students who have not earned 45 ECTS credits by the deadline of 31 August 2020. The recommendations will be postponed and will only be issued at the end of the next academic year. This means that all Bachelor 1 students will be able to continue with their studies. Naturally, students who have earned 45 or more ECTS credits will automatically receive a positive study recommendation.

What this means for you
If you have obtained fewer than 45 ECTS credits at the end of this academic year, the negative binding study recommendation will be postponed for a year. You can continue with your studies, but will still have to obtain a positive binding recommendation at the end of your second year. The requirement for a positive recommendation will then be that you have successfully completed the first-year programme (propedeuse). If you have not passed the propedeuse by the end of the second year, you will receive a negative binding recommendation and will then have to leave the programme. It is therefore important to give priority to passing the courses in the propedeuse phase of the programme in the second year of your studies.

Naturally, personal circumstances that have an adverse effect on your studies could still be taken into account. If you fall behind in your studies again, it is important to contact the student counsellor, whom you can also consult if you have any questions about the binding study recommendation.

Teachers and staff - FAQ

It is important to also create a good working environment when working from home. A workplace where you can work healthy and effectively, this also ensures better productivity. Adjust the workplace properly with these recommendations. These tips will also come in handy when we will be able to work again at The Royal Conservatoire building:

Variety
It is important for both your productivity and your body not to work continuously for too long. Alternation can be done in different ways: alternating work posture, work tasks, regularly looking away from the screen, taking micro breaks and using pause software can help with this.

Music and climate
Music can help but also disrupt your concentration. Also ensure a good climate in your home, for example keep the room temperature around twenty degrees.

Keyboard shortcuts
Make more use of Windows keyboard shortcuts instead of the mouse.

Limit the use of tablet and smartphone
Both in terms of total duration per day and the continuous duration. Perform tasks that can be done at a fixed workplace there as well. If you work with a laptop, it is best to use a separate keyboard and a separate mouse. Another tip is to put your chair close to the table. If you are far from your table or desk, you work with your arms extended. That puts a lot of strain on your neck and shoulders.

A proper workplace everywhere
Sitting and using screens often also occurs in private time. The same risks apply. It is therefore important to alternate after working hours and to be alert to signals.

Salary payments for salaried employees are not at risk and will be transferred as usual.

Our freelance teachers will be paid as originally agreed. We hope most classes will find an online alternative. If this proves not to be possible, perhaps they might be offered at a later date. When this proves to be impossible, the KC will honor the originally agreed remuneration as if the classes had taken place. Freelancers should consult with the head of the department they are working for, if and how the work can be continued remotely.

In principle, agreements made about entering and leaving employment, temporary job extensions, allowances, adjustments to the annual task, etc. are all processed.

The written confirmation of agreements and employment contracts can be delayed. Employees who are affected will be informed of this by email.

Employees who work from home do not have to report sick when in a normal situation there would be no reason to report sick. Real' sick reports are made by sending an email to the head of department and to HR@hdkdenhaag.nl.

The scheduled consultation hours with the company doctor continue as usual. If you have a cold, cough or fever, the consultation hours can be converted into a telephone consultation.

If a holiday scheduled in the coming weeks is cancelled, the holiday hours allocated may be reversed. Please inform your department head and P&O via HR@hdkdenhaag.nl.