Corona virus and Royal Conservatoire's response

In response tot the press conference of prime minister Rutte face-to-face lessons will be resumed from Monday 18 January. Please read the update below for more information.


UPDATE Thursday 14 January 08.00 am

    • From Monday 18 January all ‘one to one’ classes can resume on a 75% basis, so, 3 out of 4 can be live, and 1 must be online;
    • All large scale projects will be canceled, until at least 9 February;
    • All group lessons under the responsibility of the Theory Department remain online, until at least 9 February; the same will of course be the case for those group lessons that were already scheduled in online format for this academic year;
    • All other group lessons will be limited to 4 students (excluding 1 teacher);
    • Groups of maximum 4 students may practice together in those rooms suitable for 4 or more persons;
    • The intermediate examinations will take place as planned;
    • From Monday 18 January the opening hours of the Juliana van Stolberglaan will return to the regular schedule(including the library) The same goes for MOOOF at the Saturnusstraat 9. Prins27 will be open from 9am until 6pm. Find all opening hours via www.koncon.nl/contact;
    • The Dance Department will resume classes under the rules of an updated protocol;
    • After consultation with the Head of the Department teachers can offer their online classes from the KC building(s) when needed;
    • The catering will stay closed, until at least 9 February;
    • A student Buddy platform has been introduced, to help students stay connected. Please visit www.koncon.nl/buddy if you are interested;
    • The EWP and Library will open from Monday 18 January.

UPDATE 15 December 4.00 pm

Monday 14th of December our prime minister Rutte informed us on a strict national lockdown. For the Royal Conservatoire the following will apply:

  • From Wednesday December 16 until January 18 all lessons are offered online;
  • Projects planned during this period will be cancelled and postponed if possible;
  • The building at the Juliana van Stolberglaan will only be open for individual self-study for both musicians and dancers from 16 December until 23 December and from 2 January until 18 January, from 9:00 am to 4:30 pm;
  • Those who need to collect personal belongings can do so by means of an appointment with the reception via reception@koncon.nl;
  • Prins27 will be closed from tomorrow December 16 until January 18;
  • MOOOF is closed from December 21 until January 18;
  • MOOOF will move to their new building at Saturnusstraat 9 between December 21 and January 18. KC will share an update coming week about the consequences of this move and the planning / rostering from 19 January onwards;
  • Scheduled exams from January 14 will take place in an adapted form;
  • The tests in the context of the final exams havo and vwo of the School for Young Talent, which are scheduled from 11 January onwards, will continue;
  • For emergencies or, for example, in the event of a postponed final exam, the school remains accessible;
  • Support departments, except for the employees who are scheduled at the reception desk and those involved in the relocation from MOOOF to Saturnusstraat, work from home. Your presence must be approved by management and must be registered in advance at the reception.
  • Reservation of materials at the EWP is possible via ewp@koncon.nl until Friday December 18 and from Monday January 4 onwards;
  • Reservation of materials at the Library is possible via library.kc@koncon.nl until Friday 18 December and from Monday January 4 onwards.

UPDATE 27 November 5.00 pm

  • Check this flow chart for all scenarios on traveling, feeling ill, getting tested and going into isolation for you and/or your housemates.
  • When entering or moving around in any of these buildings you should wear a face mask. Once seated or playing/singing in any of the rooms/studio’s/halls you can take the mask off.
  • Incoming students from countries or regions marked 'orange' by The Dutch Foreign Ministry are strongly advised to self-quarantine for 10 days. There are exemptions, so please check this link for a practical overview of current regulations. Students from countries or regions marked ‘red’ will not be able to travel to The Netherlands. To make sure The Royal Conservatoire can react quickly to changing policies, and assist students who are not able to travel or need to self-quarantine with (temporary) online alternatives, we ask students who are about to travel to contact their department head or coordinator.
  • Students arriving from a region or country with a so called ‘yellow label’ must follow the education programme (offline and online) in The Hague. We are not able to offer an online only study programme to students in countries labelled as yellow.
  • We ask teachers who cannot be physically present in the buildings of the Royal Conservatoire due to travel restrictions, quarantine rules or (for example) fragile health, to contact their department head or coordinator.

Contact

Please check your koncon e-mail address regularly for personal updates by principal Henk van der Meulen. Headlines will be shared through this webpage as well.

With questions in regard to the curriculum and lessons please contact your department.

Please the FAQ list below for your reference.

E-Learning
The website www.koncon.nl/e-learning has been launched to assist teachers, students and pupils creating and following online lessons.

ICT
For any ICT support you can mail ICT@hdkdenhaag.nl. Please be understanding of the possible overload of our ICT colleagues. Visit start.hdk.nl for a shortlink to digital platforms in use by The Royal Conservatoire.

Eduction Service Center
The Education Service Center (ESC) desk will be open every Monday and Thursday between 09.00 am and 01.00 pm for the coming weeks. You can reach us by e-mail from 08.30 am to 05.00 pm on weekdays, except during holidays:

We will (also) offer you the opportunity to schedule an appointment, or talk to our staff in person through chat or videocall.

General - FAQ

Please check this link for current opening hours of the Royal Conservatoire, Prins27 and MOOOF.

The Royal Conservatoire and School for Young Talent Taskforce convenes on a regular basis to monitor and discuss newest developments and make new decisions if appropriate. This information will be made available through the koncon.nl/corona website, where a Frequently Asked Questions (FAQ's) section is added, as well as a contact form. Parents of children of the School for Young Talent will be emailed by the headmaster of the school in case of new developments.

In case of mild symptoms, the advice is as following:

  • Stay home and do not travel when ill
  • Staff, please report to your direct supervisor as well as HR: hr@hdkdenhaag.nl.
  • Students, please report to your Head of Department or Coordinator.

Should your symptoms deteriorate, in particular should you have respiratory complaints:

  • First, contact your general practioner by phone and tell them about any recent trips and your symptoms. Avoid contact with others.
  • If you do not have a general practitioner yet and you live in The Hague, you can register free of charge with StudentDoc's student doctors. There is no zipcode policy and switching is also arranged in no time. We strongly advise everyone to register at the start of their study if you do not yet have a doctor.
  • For general questions about corona, call the free national number of the GGD: 0800 - 1351.
  • If you want to be tested, call 0800 - 1202.
  • In case of emergency in the evening, nights or weekends: The Hague - Hadoks GP post: 070 346 9669

Students - FAQ Travel and quarantine

For Preparatory Year Bachelor, Preparatory Year Master, Bachelor, Master, Artist Certificate

Students arriving from a region or country with a so called ‘yellow label’ must follow the education programme (offline and online) in The Hague. We are not able to offer an online only study programme to students in countries labelled as yellow.

Please check the current update of our Foreign Ministry through this link, on which countries and regions are marked as yellow, orange and red, and what the exemptions on quarantine are.

For Preparatory Year Bachelor, Preparatory Year Master, Bachelor, Master, Artist Certificate

Students arriving from a region or country with an exemption on the 10 day quarantine, must follow the education programme (offline and online) in The Hague.

Please check the current update of our Foreign Ministry through this link, on which countries and regions are marked as yellow, orange and red, and what the exemptions on quarantine are.

For Preparatory Year Bachelor, Preparatory Year Master, Bachelor, Master, Artist Certificate

That depends. If you are traveling from a country or region marked as orange or red by the Dutch Foreign Ministry a 10 day quarantine period applies in most cases. There are exemptions though, so please check the current update of our Foreign Ministry through this link. Important, if you are not (yet) able to travel to The Netherlands or while arriving in The Netherlands need to go in to quarantine, please contact your department head or coordinator to find a temporary solution for following classes.

Students arriving from a region or country with a so called ‘yellow label’ or an ‘orange label without quarantine advise’ must follow the education programme (offline and online) in The Hague.

For Preparatory Year Bachelor, Preparatory Year Master, Bachelor, Master, Artist Certificate

Please check the current update of our Foreign Ministry through this link. If the country you are travelling from is indeed exempt from quarantine, you are welcome to travel to The Hague and follow your lessons/schedule as instructed. If your country or region is not currently part of the exemption, please contact your department head or coordinator to find a temporary solution for following classes.

For Preparatory Year Bachelor, Preparatory Year Master, Bachelor, Master, Artist Certificate

Please fill in this form and you will be contacted by your department to find a temporary solution for following classes. Be aware that students arriving from a region or country with a so called ‘yellow label’ must follow the education programme (offline and online) in The Hague. We are not able to offer an online only study programme to students in countries labelled as yellow.

For Preparatory Year Bachelor, Preparatory Year Master, Bachelor, Master, Artist Certificate

On the website of the Immigration and Naturalisation Service (IND), you can find a special web page with Frequently Asked Questions. Or contact our International Students Adviser.

Students Classical - FAQ Travel and quarantine

Classical department: Bachelor

First, make sure that you report your planned arrival date to your department head or coordinator.

You can follow part of the curriculum online:

  • Online: Main Subject, Training Orchestral Parts, StartUp, Tutoring and Portfolio, Alumni Events, Preparation for Professional Practice.
  • Courses partly online: Rhythm Class, Aural Skills and Analysis, Aural Skills and Improvisation, Keyboard Skills and Harmony, Musical Theory Elective, Music History, Critical Music Studies, Educational skills: Pedagogy.
  • Sometimes online in consultation with the teacher: Piano lessons Bachelor 1 for non-pianists, Historical Development, Educational Skills: Methods and didactic.
  • Not possible online: Coach pianist, Chamber Music, Masterclasses, Projects, First Year Choir, Entrepreneurial Bootcamp, Educational Skills: Ensemble Teaching.

Please be aware that you might be confronted with a slight study delay, due to the regulations in place.


Classical department: Master

First, make sure that you report your planned arrival date to your department head or coordinator.

You can follow part of the curriculum online.

  • Online: Main Subject, Training Orchestral Parts, StartUp, Introduction to Research in the Arts, Master Circle, Introduction to Project Management
  • Not possible online: Coach Pianist, Projects and Chamber Music.

Please be aware that you might be confronted with a slight study delay, due to the regulations in place.

Students - FAQ General

You can follow the lessons online as much as possible, untill travel guidelines change. Tuition fees can not be reimbursed.

You can start the lessons as soon as you can come to the Netherlands. You can initially allready take the lessons online (as much as possible).

Your spot will not be reserved, you will have to take the entrance exam again.

All information about passing the English language test can be found here.

On the website of the Immigration and Naturalisation Service (IND), you can find a special web page with Frequently Asked Questions.

Continue your studies online as far as possible and do not deregister from the Personal Records Database (Basisregistratie Personen/BRP) via your municipality!

Do you have a Dutch ressidence permit for study and have you already deregistered from the BRP: inform the International Students Adviser about it as soon as possible! He can report your temporary departure abroad because of the Corona crisis to the IND, to avoid that your residence permit will be cancelled.

You can find contact details of embasssies and consulates in the Netherlands on the website of the Dutch Ministry of Foreig Affairs.

For formal communication and most direct contact with departments and teachers, the Royal Conservatoire uses your @koncon.nl account.

Some forward their @koncon.nl to their personal e-mail address, but the personal mailbox is outdated, full, or marks the message as Spam. You might be missing critical information, especially in this current time of corona (COVID-19) crisis.

For now, you can reach your @koncon.nl e-mailaccount through outlook.office.com/mail. Your e-mail address is comprised of your [studentnumber]@koncon.nl. Please make sure to remove old messages, so your e-mail account doesn’t run into storage issues.

If you have lost your password, please visit start.hdk.nl and choose ‘reset password’. If this does not work, please contact ICT@hdkdenhaag.nl.

Please check the below platforms for reliable information regarding the corona (COVID-19) virus:

Student counsellor Elke de Roos offers informatie through the intranet about finding a GP in The Netherlands.

If you do not have a general practitioner yet and you live in The Hague, you can register free of charge with StudentDoc's student doctors. There is no zipcode policy and switching is also arranged in no time. We strongly advise everyone to register at the start of their study if you do not yet have a doctor.

Evening and weekends, you have access to The Hague general practice center Hadoks: 070 - 346 9669

When visiting a GP you will need to be insured. Most Dutch insurance agencies offer a 24/7 online registration process. Check www.koncon.nl, the following links for more info or contact International Students Adviser, Eugène Eijken:

Due to the situation with regard to the Coronavirus and the cancellation of numerous concerts and other musical/cultural activities, submissions for CDO credits for incomplete projects may be accepted on a case by case basis (e.g. if rehearsals or preparations for a particular activity have already taken place). If you have any questions please contact Dominy Clements via CDO@koncon.nl.

In the academic year 2019-2020, despite the Covid-19 pandemic, the Royal Conservatoire allowed education and examinations to proceed as much as possible (in alternative forms). Dutch universities gave first-year students who encountered a study delay due to the Covid-19 measures in place and as a result did not meet the binding study recommendation (BSA) standard in the 2019-2020 academic year, the opportunity to meet the BSA standard in their next academic year (2020-2021). For B1 students from 2019-2020, a BSA standard of 45 ECTS applies at the Royal Conservatoire, which must at least be achieved at the end of the current academic year in order to continue studying.

Due to the Covid-19 pandemic this academic year, universities are also giving first-year students who incur a delay in their studies and therefore do not meet the BSA standard in the 2020-2021 academic year, the opportunity to meet the BSA standard in the next academic year (2021-2022). At the Royal Conservatoire this means that the current B1 students must have achieved the standard of 50 ECTS by 31 August 2022 to continue their studies at the Royal Conservatoire.

Naturally, personal circumstances that have an adverse effect on your studies could still be taken into account. If you fall behind in your studies again, it is important to contact the student counsellor, whom you can also consult if you have any questions about the binding study recommendation.

Teachers and staff - FAQ

It is important to also create a good working environment when working from home. A workplace where you can work healthy and effectively, this also ensures better productivity. Adjust the workplace properly with these recommendations. These tips will also come in handy when we will be able to work again at The Royal Conservatoire building:

Variety
It is important for both your productivity and your body not to work continuously for too long. Alternation can be done in different ways: alternating work posture, work tasks, regularly looking away from the screen, taking micro breaks and using pause software can help with this.

Music and climate
Music can help but also disrupt your concentration. Also ensure a good climate in your home, for example keep the room temperature around twenty degrees.

Keyboard shortcuts
Make more use of Windows keyboard shortcuts instead of the mouse.

Limit the use of tablet and smartphone
Both in terms of total duration per day and the continuous duration. Perform tasks that can be done at a fixed workplace there as well. If you work with a laptop, it is best to use a separate keyboard and a separate mouse. Another tip is to put your chair close to the table. If you are far from your table or desk, you work with your arms extended. That puts a lot of strain on your neck and shoulders.

A proper workplace everywhere
Sitting and using screens often also occurs in private time. The same risks apply. It is therefore important to alternate after working hours and to be alert to signals.

Salary payments for salaried employees are not at risk and will be transferred as usual.

Our freelance teachers will be paid as originally agreed. We hope most classes will find an online alternative. If this proves not to be possible, perhaps they might be offered at a later date. When this proves to be impossible, the KC will honor the originally agreed remuneration as if the classes had taken place. Freelancers should consult with the head of the department they are working for, if and how the work can be continued remotely.

In principle, agreements made about entering and leaving employment, temporary job extensions, allowances, adjustments to the annual task, etc. are all processed.

The written confirmation of agreements and employment contracts can be delayed. Employees who are affected will be informed of this by email.

Employees who work from home do not have to report sick when in a normal situation there would be no reason to report sick. Real' sick reports are made by sending an email to the head of department and to HR@hdkdenhaag.nl.

The scheduled consultation hours with the company doctor continue as usual. If you have a cold, cough or fever, the consultation hours can be converted into a telephone consultation.

If a holiday scheduled in the coming weeks is cancelled, the holiday hours allocated may be reversed. Please inform your department head and P&O via HR@hdkdenhaag.nl.