Corona virus and Royal Conservatoire's response

For students who are in financial trouble because of the current Corona crisis and are unable to provide for themselves, we have listed a few options and suggestions.

Cases of novel coronavirus (Covid-19) have been confirmed in the Netherlands. The Royal Conservatoire is following the guidance of the National Institute for Public Health and the Environment (RIVM) and the information from comparable institutions abroad.

The Royal Conservatoire is constantly adding to the FAQ section below, to respond as quickly as we can to questions of students, pupils, teachers and staff. Please leave your question or comment through the form below or contact you Head of department directly.

UPDATE 30 april 11.00 pm

  • From 7 May, it will be possible for students who currently have insufficient study opportunities at home, to study again within the KC building. Bachelor 4 and Master 2 students are given priority. Please note, this concerns individual self-study. It is still not possible to stay in a room with more than 1 person within the building or to meet with others. As mentioned before, all educational courses will be offered online at least until the 1 June.

    You will find the ‘self-study protocol’ through this link, and can send in your request through this link. Read the protocol carefully, as we can (continue to) offer this if everyone adheres to the agreements regarding reservations and hygiene.

    In addition to the possibility to study, we also offer the possibility to make recordings for your final presentation, or to borrow materials for this from the Electronica Werkplaats (EWP), also described in the ‘Self-study protocol’.
  • The EWP and the library will restart their services, so that you can pick up equipment, books and sheet music on request, which will be prepared for you. The inner workings are described through the links above.
    • Work is underway to start primary education groups 7 and 8, which will resume their school lessons from 11 May. In the meantime, we are considering the possible opening of secondary education on 1 June. Students will come to school alternately and still take classes at home / online. We are investigating whether there could be physical lessons for the music pupils, although limited and appropriate within the regulations pertaining to their age group. The way in which the dance lessons can be resumed is also being considered, naturally taking in consideration what solutions other schools and companies are contemplating.

UPDATE 15 april 09:00 uur

  • Tuition fees April and May
    The University of the Arts temporarily suspended the collection of study fees in March (the 7th term) due to the outbreak of Covid19. The Executive Board has decided to resume collection of the study fees (for students who pay in installments).This means that the collection of the 7th installment (originally scheduled for March 25) will take place on April 24. The last, 8th installment, will be debited around May 25. Any questions can be directed towards

UPDATE 10 April 9:00 p.m.

  • The following two principles apply to dealing with the 2020 final presentations:

    • We aim at facilitating graduation before the summer. Given the great uncertainty about the situation in the coming months, it is in the interest of the students that they are able to graduate and not remain insecure about when that will be possible.

    • No live final presentations will be organized in June. In the current context, where a very gradual and slow development towards normal life needs to be expected (possibly with a '1.5 meter society' for a longer period of time), we do not want to risk offering students the perspective that normal final presentations may still take place in June. Expected challenges would be a lack of the ability to properly prepare and the inadequacy or inability to complete the final presentation.

  • The students can then be offered two options:

    • Graduation in June by means of an alternative graduation assignment. This can be done by means of a portfolio assignment or by sending a recording of a recently recorded live performance. The portfolio or admission will be discussed by a committee of examiners in an online conversation with the student. The departments will contact students about the exact details of the alternative graduation assignment and the online conversation.

    • Graduation in June by means of an alternative graduation assignment as described above, with the option of performing a live performance during a 'Final Festival' in the autumn. This performance will not be assessed as part of the graduation process, but will be provided with feedback.

  • As from today, students can apply to the university for financial support to compensate for the loss of income due to the corona crisis which cannot be recouped with an extra loan from DUO or under other schemes arranged by the government or the municipality.

    The automatic periodic payments of the study fees, which some students have arranged for, will be paused for at least the months of March and April. Mind you, it is a postponement, not a remission.
  • For the Bachelor 1 students the rules around the so called BSA, (Binding Study Recommendation) in which students who haven’t gathered enough study points in the first year are denied access to the second year, have been lifted. Students can now make up for the possible lack of study points in the second year, so all first year students with insufficient study points will preliminary be passed into the next.
  • To avoid international travels and physical meetings all entrance exams will take place online. Details will be sent to candidates directly, all information will be gathered and constantly updated through
  • For affordable meals the catering company that works at the Royal Academy of Art ‘June’ (location Nutshuis) will offer those who can present a student card either from the KA or the KC a meal for €2,50 (They actually cost €5,00 but the school will contribute half). Please note that the location is very spacious, and allows for you to keep your distance.
  • The website has been launched to assist teachers, students and pupils creating and following online lessons.
  • Till further notice no KC students and teachers will be traveling abroad on curriculum activities. We offer help for those abroad trying to return to The Netherlands.

Please check your koncon e-mail address regularly for personal updates by principal Henk van der Meulen. Headlines will be shared through this webpage as well.

With questions in regard to the curriculum and lessons please contact your department.

For any ICT support you can mail Please be understanding of the possible overload of our ICT colleagues. Visit for a shortlink to digital platforms in use by The Royal Conservatoire.

Please find below FAQ list for your reference. Should your question not be listed please fill out the contact form below and we will try to provide you with an answer as soon as we possibly can.

Stel hier je vraag of deel je suggestie. Please leave your question or suggestion below.

General - FAQ

The building is currently closed. If you really need to pick up an instrument or important items, consult your head of department whether there are possibilities to enter the building in consultation with the facility services.

From 7 May, the 'self-study protocol' will come into effect, creating opportunities for individual self-study within the building for those students who have no or limited opportunities to study at home. This is done under strict conditions as described in the protocol.

The Electronics Workshop (EWP) and the library partly restart their services, as described in the EWP protocol and the Library protocol.

The Royal Conservatoire and School for Young Talent crisis teams convene every day to monitor and discuss newest developments and make new decisions if appropriate. This information will be made available through the website, where a Frequently Asked Questions (FAQ's) section is added, as well as a contact form. Parents of children of the School for Young Talent will be emailed in case of new developments.

In case of mild symptoms, the advice is as following:

  • Stay home and do not travel when ill
  • Staff, please report to your direct supervisor as well as HR:
  • Students, please report to your Head of Department or Coordinator.

Should your symptoms deteriorate, in particular should you have respiratory complaints:

*Please call your general practioner first en tell them about any recent trips you may have taken, and clearly describe your symptoms. In case you do not have a general practitioner, please contact de GGD Haaglanden: 088-3550100. Our Studenten counsellor can advise on where to register with a general practioner if need be. Refrain from any social contact with others.

In case of emergency, nights or weekends:

The Hague - Huisartsenpost Hadoks: 070 346 9669

Students - FAQ

On the website of the Immigration and Naturalisation Service (IND), you can find a special web page with Frequently Asked Questions.

Continue your studies online as far as possible and do not deregister from the Personal Records Database (Basisregistratie Personen/BRP) via your municipality!

Do you have a Dutch ressidence permit for study and have you already deregistered from the BRP: inform the International Students Adviser about it as soon as possible! He can report your temporary departure abroad because of the Corona crisis to the IND, to avoid that your residence permit will be cancelled.

You can find contact details of embasssies and consulates in the Netherlands on the website of the Dutch Ministry of Foreig Affairs.

For affordable meals the catering company that works at the Royal Academy of Art ‘Juni’ (location Nutshuis) will offer those who can present a student card either from the KA or the KC a meal for €2,50 (They actually cost €5,00 but the school will contribute half). Please note that the location is very spacious, and allows for you to keep your distance.

For formal communication and most direct contact with departments and teachers, the Royal Conservatoire uses your account.

Some forward their to their personal e-mail address, but the personal mailbox is outdated, full, or marks the message as Spam. You might be missing critical information, especially in this current time of corona (COVID-19) crisis.

For now, you can reach your e-mailaccount through Your e-mail address is comprised of your [studentnumber] Please make sure to remove old messages, so your e-mail account doesn’t run into storage issues.

If you have lost your password, please visit and choose ‘reset password’. If this does not work, please contact

Please check the below platforms for reliable information regarding the corona (COVID-19) virus:

Student counsellor Elke de Roos offers informatie through the intranet about finding a GP in The Netherlands. Evening and weekends, you have access to The Hague general practice center Hadoks: 070 - 346 9669

When visiting a GP you will need to be insured. Most Dutch insurance agencies offer a 24/7 online registration process. Check, the following links for more info or contact International Students Adviser, Eugène Eijken:

The entrance exams will still be held. We will personally contact applicants to inform them about the procedure, which will take place online, but can differ from department to department. Any questions can be directed to the departments and Student Administration. Please check for the latest updates.

Students can apply to the university for financial support to compensate for the loss of income due to the corona crisis which cannot be recouped with an extra loan from DUO or under other schemes arranged by the government or the municipality.

Due to the situation with regard to the Coronavirus and the cancellation of numerous concerts and other musical/cultural activities, submissions for CDO credits for incomplete projects may be accepted on a case by case basis (e.g. if rehearsals or preparations for a particular activity have already taken place). If you have any questions please contact Dominy Clements via

Change in the binding study recommendation
At the end of the first year of their programme, students receive a binding recommendation on the continuation of their studies. Students who have obtained fewer than 45 ECTS credits in the first year receive a negative binding study recommendation, which means that they cannot proceed to the second year of the programme.

For students who are prevented from earning 45 ECTS credits due to personal circumstances (illness or family circumstances, for example), the negative binding recommendation can be suspended once.

The measures to combat the coronavirus will make it difficult, or even impossible, for some students to obtain the 45 ECTS credits. Like other universities of applied sciences in the Netherlands, we are following the policy adopted by the Association of Universities of Applied Sciences and will not be issuing negative binding recommendations to any Bachelor 1 students who have not earned 45 ECTS credits by the deadline of 31 August 2020. The recommendations will be postponed and will only be issued at the end of the next academic year. This means that all Bachelor 1 students will be able to continue with their studies. Naturally, students who have earned 45 or more ECTS credits will automatically receive a positive study recommendation.

What this means for you
If you have obtained fewer than 45 ECTS credits at the end of this academic year, the negative binding study recommendation will be postponed for a year. You can continue with your studies, but will still have to obtain a positive binding recommendation at the end of your second year. The requirement for a positive recommendation will then be that you have successfully completed the first-year programme (propedeuse). If you have not passed the propedeuse by the end of the second year, you will receive a negative binding recommendation and will then have to leave the programme. It is therefore important to give priority to passing the courses in the propedeuse phase of the programme in the second year of your studies.

Naturally, personal circumstances that have an adverse effect on your studies could still be taken into account. If you fall behind in your studies again, it is important to contact the student counsellor, whom you can also consult if you have any questions about the binding study recommendation.

Teachers and staff - FAQ

It is important to also create a good working environment when working from home. A workplace where you can work healthy and effectively, this also ensures better productivity. Adjust the workplace properly with these recommendations. These tips will also come in handy when we will be able to work again at The Royal Conservatoire building:

It is important for both your productivity and your body not to work continuously for too long. Alternation can be done in different ways: alternating work posture, work tasks, regularly looking away from the screen, taking micro breaks and using pause software can help with this.

Music and climate
Music can help but also disrupt your concentration. Also ensure a good climate in your home, for example keep the room temperature around twenty degrees.

Keyboard shortcuts
Make more use of Windows keyboard shortcuts instead of the mouse.

Limit the use of tablet and smartphone
Both in terms of total duration per day and the continuous duration. Perform tasks that can be done at a fixed workplace there as well. If you work with a laptop, it is best to use a separate keyboard and a separate mouse. Another tip is to put your chair close to the table. If you are far from your table or desk, you work with your arms extended. That puts a lot of strain on your neck and shoulders.

A proper workplace everywhere
Sitting and using screens often also occurs in private time. The same risks apply. It is therefore important to alternate after working hours and to be alert to signals.

Salary payments for salaried employees are not at risk. The salary for the month of April will be paid around the 22nd of April.

Our free lance teachers will be paid as originally agreed. We hope most classes will find an online alternative. If this proves not to be possible, perhaps they might be offered at a later date. When this proves to be impossible, the KC will honor the originally agreed remuneration as if the classes had taken place. Freelancers should consult with the head of the department they are working for, if and how the work can be continued remotely.

In principle, agreements made about entering and leaving employment, temporary job extensions, allowances, adjustments to the annual task, etc. are all processed.

The written confirmation of agreements and employment contracts can be delayed. Employees who are affected will be informed of this by email.

Employees who work from home do not have to report sick when in a normal situation there would be no reason to report sick. Real' sick reports are made by sending an email to the head of department and to

The scheduled consultation hours with the company doctor continue as usual. If you have a cold, cough or fever, the consultation hours can be converted into a telephone consultation.

If a holiday scheduled in the coming weeks is cancelled, the holiday hours allocated may be reversed. Please inform your department head and P&O via