Corona virus and Royal Conservatoire's response

For students who are in financial trouble because of the current Corona crisis and are unable to provide for themselves, we have listed a few options and suggestions.

Cases of novel coronavirus (Covid-19) have been confirmed in the Netherlands. The Royal Conservatoire is following the guidance of the National Institute for Public Health and the Environment (RIVM) and the information from comparable institutions abroad.

The Royal Conservatoire is constantly adding to the FAQ section below, to respond as quickly as we can to questions of students, pupils, teachers and staff. Please leave your question or comment through the form below or contact you Head of department directly.

UPDATE 26 March 9:00 p.m.

  • At this point the Dutch Government is looking into possible measures beyond 6 April. The announcements concerned are expected early next week. However, all Schools of Higher Education (like the Royal Conservatoire) and the Universities, in consultation with the Ministry of Education, have jointly agreed to an ‘online only’ educational practice until 1 June.

    Therefore also the building will be closed for all students, pupils, teachers and staff, and all concerts and events until 1 June will be cancelled.

    This is an agreement taken with the utmost care, taking into account the recent and expected developments of the pandemic, and taking into account your health and safety and those of others. We are aware of the impact of this measure on our education and the personal lives of each of us.
  • There are many questions around intermediate exams and most of all around the final year’s presentations. We, the Heads of Department, the Directorship, the Education Service Centre, in consultation with fellow Conservatoires, Nationally and Internationally are currently discussing how to deal with the issues which need to be addressed concerning exams and examination.

    We are confident we can offer online alternatives for the intermediate exams. For the final presentations (Bachelor 4 and Master 2) this is not so evident. We aim to give you appropriate information sometime next week, at least well before 6 April. So, please bear with us.
  • As from today, students can apply to the university for financial support to compensate for the loss of income due to the corona crisis which cannot be recouped with an extra loan from DUO or under other schemes arranged by the government or the municipality.

    The automatic periodic payments of the study fees, which some students have arranged for, will be paused for at least the months of March and April. Mind you, it is a postponement, not a remission.
  • For the Bachelor 1 students the rules around the so called BSA, (Binding Study Recommendation) in which students who haven’t gathered enough study points in the first year are denied access to the second year, have been lifted. Students can now make up for the possible lack of study points in the second year, so all first year students with insufficient study points will preliminary be passed into the next.
  • To avoid international travels and physical meetings all entrance exams will take place online. Details will be sent to candidates directly, all information will be gathered and constantly updated through www.koncon.nl/entrance-exams.
  • For affordable meals the catering company that works at the Royal Academy of Art ‘June’ will offer those who can present a student card either from the KA or the KC a meal for €2,50 (They actually cost €5,00 but the school will contribute half). Please note that the location is very spacious, and allows for you to keep your distance.
  • The website www.koncon.nl/e-learning has been launched to assist teachers, students and pupils creating and following online lessons.
  • Till further notice no KC students and teachers will be traveling abroad on curriculum activities. We offer help for those abroad trying to return to The Netherlands.

Contact
Please check your koncon e-mail address regularly for personal updates by principal Henk van der Meulen. Headlines will be shared through this webpage as well.

With questions in regard to the curriculum and lessons please contact your department.

For any ICT support you can mail ICT@hdkdenhaag.nl. Please be understanding of the possible overload of our ICT colleagues. Visit start.koncon.nl for a shortlink to digital platforms in use by The Royal Conservatoire.

Please find below FAQ list for your reference. Should your question not be listed please fill out the contact form below and we will try to provide you with an answer as soon as we possibly can.

Stel hier je vraag of deel je suggestie. Please leave your question or suggestion below.

General - FAQ

The building is closed until further notice. If you haven't been able to pick up your instrument before, please contact your department to discuss options.

The Royal Conservatoire and School for Young Talent crisis teams convene every day to monitor and discuss newest developments and make new decisions if appropriate. This information will be made available through the kondon.nl/corona website, where a Frequently Asked Questions (FAQ's) section is added, as well as a contact form. Parents of children of the School for Young Talent will be emailed in case of new developments.

In case of mild symptoms, the advice is as following:

  • Stay home and do not travel when ill
  • Staff, please report to your direct supervisor as well as HR: hr@hdkdenhaag.nl.
  • Students, please report to your Head of Department or Coordinator.

Should your symptoms deteriorate, in particular should you have respiratory complaints:

*Please call your general practioner first en tell them about any recent trips you may have taken, and clearly describe your symptoms. In case you do not have a general practitioner, please contact de GGD Haaglanden: 088-3550100. Our Studenten counsellor can advise on where to register with a general practioner if need be. Refrain from any social contact with others.

In case of emergency, nights or weekends:

The Hague - Huisartsenpost Hadoks: 070 346 9669

Students - FAQ

For affordable meals the catering company that works at the Royal Academy of Art ‘Juni’ will offer those who can present a student card either from the KA or the KC a meal for €2,50 (They actually cost €5,00 but the school will contribute half). Please note that the location is very spacious, and allows for you to keep your distance.

For formal communication and most direct contact with departments and teachers, the Royal Conservatoire uses your @koncon.nl account.

Some forward their @koncon.nl to their personal e-mail address, but the personal mailbox is outdated, full, or marks the message as Spam. You might be missing critical information, especially in this current time of corona (COVID-19) crisis.

For now, you can reach your @koncon.nl e-mailaccount through adminmail.koncon.nl. Your e-mail address is comprised of your [studentnumber]@koncon.nl. Please make sure to remove old messages, so your e-mail account doesn’t run into storage issues.

If you have lost your password, please visit start.koncon.nl and choose ‘reset password’. If this does not work, please contact ICT@hdkdenhaag.nl.

Please check the below platforms for reliable information regarding the corona (COVID-19) virus:

Student counsellor Elke de Roos offers informatie through the intranet about finding a GP in The Netherlands. Evening and weekends, you have access to The Hague general practice center Hadoks: 070 - 346 9669

When visiting a GP you will need to be insured. Most Dutch insurance agencies offer a 24/7 online registration process. Check www.koncon.nl, the following links for more info or contact International Students Adviser, Eugène Eijken:

Websites about insurance and healthcare (multi lingual):

The entrance exams will still be held. We will personally contact applicants to inform them about the procedure, which will take place online, but can differ from department to department. Any questions can be directed to the departments and Student Administration. Please check www.koncon.nl/entrance-exams for the latest updates.

Students can apply to the university for financial support to compensate for the loss of income due to the corona crisis which cannot be recouped with an extra loan from DUO or under other schemes arranged by the government or the municipality.

As a result of the temporary closure, students and teachers cannot access the library. The fines will not increase, during the closing period we stop ongoing charges.

During the period that the library is closed, you can still make reservations via the internet catalog. Already made reservations will still be available for you after 1 June.

Do you have any questions? Mail to library.kc@koncon.nl.

We looked into the possibility of allowing a small group of students, who might not be able to practice at home, to come into the building under strict rules. Unfortunately we have concluded that the health risk involved for both these students themselves, as well as the colleagues at the reception is simply unacceptable under the current circumstances. We hope you understand.

To teachers and students that have stayed in touch to continue classes we would like to emphasize that one to one teaching should only me done online and certainly not in a face to face situation. Nor is it good to meet up to play in ensembles.

Please note the nationwide proclaimed rules of conduct:

  • Minimise contact with others;
  • Stay at home as much as possible;
  • Wash your hands well and regularly.

Due to the situation with regard to the Coronavirus and the cancellation of numerous concerts and other musical/cultural activities, submissions for CDO credits for incomplete projects may be accepted on a case by case basis (e.g. if rehearsals or preparations for a particular activity have already taken place). If you have any questions please contact Dominy Clements via CDO@koncon.nl.

Change in the binding study recommendation
At the end of the first year of their programme, students receive a binding recommendation on the continuation of their studies. Students who have obtained fewer than 45 ECTS credits in the first year receive a negative binding study recommendation, which means that they cannot proceed to the second year of the programme.

For students who are prevented from earning 45 ECTS credits due to personal circumstances (illness or family circumstances, for example), the negative binding recommendation can be suspended once.

The measures to combat the coronavirus will make it difficult, or even impossible, for some students to obtain the 45 ECTS credits. Like other universities of applied sciences in the Netherlands, we are following the policy adopted by the Association of Universities of Applied Sciences and will not be issuing negative binding recommendations to any Bachelor 1 students who have not earned 45 ECTS credits by the deadline of 31 August 2020. The recommendations will be postponed and will only be issued at the end of the next academic year. This means that all Bachelor 1 students will be able to continue with their studies. Naturally, students who have earned 45 or more ECTS credits will automatically receive a positive study recommendation.

What this means for you
If you have obtained fewer than 45 ECTS credits at the end of this academic year, the negative binding study recommendation will be postponed for a year. You can continue with your studies, but will still have to obtain a positive binding recommendation at the end of your second year. The requirement for a positive recommendation will then be that you have successfully completed the first-year programme (propedeuse). If you have not passed the propedeuse by the end of the second year, you will receive a negative binding recommendation and will then have to leave the programme. It is therefore important to give priority to passing the courses in the propedeuse phase of the programme in the second year of your studies.

Naturally, personal circumstances that have an adverse effect on your studies could still be taken into account. If you fall behind in your studies again, it is important to contact the student counsellor, whom you can also consult if you have any questions about the binding study recommendation.

(update 26 March)

There are many questions around intermediate exams and most of all around the final year’s presentations. We, the Heads of Department, the Directorship, the Education Service Centre, in consultation with fellow Conservatoires, Nationally and Internationally are currently discussing how to deal with the issues which need to be addressed concerning exams and examination.
We are confident we can offer online alternatives for the intermediate exams. For the final presentations (Bachelor 4 and Master 2) this is not so evident. We aim to give you appropriate information well before 6 April. So, please bear with us.

Teachers and staff - FAQ

It is important to also create a good working environment when working from home. A workplace where you can work healthy and effectively, this also ensures better productivity. Adjust the workplace properly with these recommendations. These tips will also come in handy when we will be able to work again at The Royal Conservatoire building:

Variety
It is important for both your productivity and your body not to work continuously for too long. Alternation can be done in different ways: alternating work posture, work tasks, regularly looking away from the screen, taking micro breaks and using pause software can help with this.

Music and climate
Music can help but also disrupt your concentration. Also ensure a good climate in your home, for example keep the room temperature around twenty degrees.

Keyboard shortcuts
Make more use of Windows keyboard shortcuts instead of the mouse.

Limit the use of tablet and smartphone
Both in terms of total duration per day and the continuous duration. Perform tasks that can be done at a fixed workplace there as well. If you work with a laptop, it is best to use a separate keyboard and a separate mouse. Another tip is to put your chair close to the table. If you are far from your table or desk, you work with your arms extended. That puts a lot of strain on your neck and shoulders.

A proper workplace everywhere
Sitting and using screens often also occurs in private time. The same risks apply. It is therefore important to alternate after working hours and to be alert to signals.

Salary payments for salaried employees are not at risk. The salary for the month of April will be paid around the 22nd of April.

Our free lance teachers will be paid as originally agreed. We hope most classes will find an online alternative. If this proves not to be possible, perhaps they might be offered at a later date. When this proves to be impossible, the KC will honor the originally agreed remuneration as if the classes had taken place. Freelancers should consult with the head of the department they are working for, if and how the work can be continued remotely.

In principle, agreements made about entering and leaving employment, temporary job extensions, allowances, adjustments to the annual task, etc. are all processed.

The written confirmation of agreements and employment contracts can be delayed. Employees who are affected will be informed of this by email.

Employees who work from home do not have to report sick when in a normal situation there would be no reason to report sick. Real' sick reports are made by sending an email to the head of department and to HR@hdkdenhaag.nl.

The scheduled consultation hours with the company doctor continue as usual. If you have a cold, cough or fever, the consultation hours can be converted into a telephone consultation.

If a holiday scheduled in the coming weeks is cancelled, the holiday hours allocated may be reversed. Please inform your department head and P&O via HR@hdkdenhaag.nl.